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Newark Airport: Worst in the nation, and crackerjack TSA guys too!

The 2010 J.D. Power and Associates customer satisfaction rankings are out. Newark Liberty International Airport came in dead last among U.S. airports.

Gee, like we needed a fancy survey to tell us that! Newark Airport is a pit. It's inconvenient, cramped, ugly as sin, and full of incompetent jerks and officious assholes. Baggage claim is like waiting for Godot. Everywhere you go you have to wait on one line just for the privilege of standing in another line.

And of course they have the absolute best TSA guys! First rate. A credit to their department. Especially when they leave their posts so a guy can saunter in unscreened to kiss his girlfriend goodbye. And don't forget those security cameras that aren't actually turned on! Maybe that's why one TSA guy stole so many cameras from checked luggage.

On Monday (Presidents Day) TSA lept into action again. Or rather, they tried to play catchup, and lost again.

An unidentified passenger was flagged for "wine bottles" in his carryon luggage and referred to secondary screening. Oooh, more than 3 ounces of liquid, and besides that looks like really expensive wine.

But he outsmarted those crackerjack Newark TSA guys by simply walking away. When they finally noticed he was missing (probably when they realized they wouldn't be having wine with their lunches) TSA shut down all the checkpoints and gate-screened every departing passenger.

They never did locate wine guy. He "apparently boarded his plane".

A spokesman for J.D. Power says that Newark Airport has "room for improvement". No shit Sherlock.

Posted at 10:25 by Chris Wysocki   [/rants]   Comments | Archived | Perm Link |
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